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Privacy Statement

At Retech, we know how important your privacy is to you. Whether you are a current client, a returning visitor or just visiting our web site for the first time, we are committed to protecting the information you provide. Per European Union’s General Data Protection Regulation (GDPR), no cookie tracking leading to personally identifiable information is kept before your permission. Retech will not attempt to identify users based on collected information. The only cookie being used is limited to Google Analytics with IP address turned off. Default cookie functions are as follows: 

  • Tracking use of website from page to page
  • Identifying platform as mobile/non-mobile in order to determine how to display content on phones
  • Browser detection
  • Detecting repeat visitors
  • Detecting geographic data: City, Region, Country of Origin
  • Language setting
  • Campaign tracking visitors from online sources like e-newsletters and online ads

NOTE: Even these limited defaults can be eliminated if you use stealth mode or turn off cookies in your browser or use privacy browsing. These Google Analytics cookies are maintained for a period of 24 months and the aggregate data in Analytics (all non-personal information) is maintained indefinitely, in order to track website performance.

Survey & Form Data Privacy

Visitors have the opportunity to provide information to us through online surveys and forms. By submitting your contact information, you are providing Retech consent to communicate with you by mail, e-mail, and/or phone and to store your information electronically.

Depending on your request, Retech shares the information you provide on forms with appropriate individuals located in Retech’s marketing and sales, service, engineering, executive departments and/or with outside sales or service representatives. Also, individuals with passwords at our marketing agency and programmers may access your contact information as part of tabulations, eliminating spam submissions, making certain the programming is working.

Edit Contact Information

Visitors from the EU may get their contact information changed PER the GDPR. Please email with a subject line of “EDIT CONTACT” and include the changes you want to make to your contact information and the reason you need to change it. Note: If you have a prior transactional relationship with Retech we may not be required to change any/all previous instances of the information stored in our files.

Also, assuming you do not have a prior transactional relationship with the company, visitors from the EU may contact Retech per the GDPR regulation to remove their own stored marketing contact information using their previously submitted business email address. Please email with a subject line of “REMOVE CONTACT” and provide a description of why you want your contact removed.

The contact information you provide does not get deleted after some time period as described in the EU GDPR regulations, as of current company policy, since it contains mostly business to business information and it is often from either customers or future customers (in request for quotations) which sometimes takes years to end as a sale in large capital goods projects.

Retech wants your visit to our web site to be informative and enjoyable. We plan to use any information we obtain from you to help us continually improve our contact with visitors, the content, functionality and overall usefulness of our web site.

Use of E-Mail

Please use your own best judgment when sending information via the Internet to an e-mail address. E-mail sent via the Internet may pass through private and public networks with varying levels of security. Some networks may have taken steps to secure e-mail transmissions while others have not, thereby compromising the privacy and integrity of an e-mail. An e-mail may be copied, altered or destroyed.

We preserve the content of your e-mail, your e-mail address and our response so that we can efficiently respond to questions you might have. We also do this in an effort to meet legal and regulatory requirements.

Confidentiality

We will respect your request not to be contacted by e-mail. Again, please use your own best judgment when sending information via the Internet to an e-mail address.

If you do provide personal information, such as an e-mail, telephone or fax number, or other identifying information, we do not plan to disclose it without your consent. We will maintain this information, as well as any other transactions, according to our usual security and confidentiality standards.

Quality Policy

It is the policy of Retech to deliver quality products and services that meet the highest standards, satisfy customer requirements, and deliver exceptional value.  We achieve this through teamwork and a dedication to continuously improve our products, services, processes, and quality management system.

We work closely with our customers to define and clarify requirements as we strive to meet or exceed their expectations.  To accomplish this we recruit, develop, and retain highly qualified and motivated employees.​

Website problems

This website was designed and developed by Praxis Communications, Inc., a Philadelphia area BtoB marketing communications firm. 

The Retech Equal Opportunity Statement

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Retech Systems LLC is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available persons in every job. Company policy prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, or any other consideration made unlawful by federal, state, or local laws. It also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors and coworkers.

To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship would result.

Any applicant or employee who requires an accommodation in order to perform the essential functions of the job should contact a Company representative with day-to-day personnel responsibilities and request such an accommodation. The individual with the disability should specify what accommodation he or she needs to perform the job. The Company then will conduct an investigation to identify the barriers that interfere with the equal opportunity of the applicant or employee to perform his or her job. The Company will identify possible accommodations, if any, that will help eliminate the limitation. If the accommodation is reasonable and will not impose an undue hardship, the Company will make the accommodation.

If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your supervisor or the individual with day-to-day personnel responsibilities. Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Human Resources Manager. The Company will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation.

If the Company determines that unlawful discrimination has occurred, effective remedial action will be taken commensurate with the severity of the offense. Appropriate action also will be taken to deter any future discrimination. The Company will not retaliate against you for filing a complaint and will not knowingly permit retaliation by management employees or your coworkers.