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Satisfied Customer Awards Retech the Highest Complement: Repeat Business

Mar 07, 2024

Retech, a division of SECO/WARWICK Group, has been awarded the third contract in as many years from a returning partner. The North America-based company ordered a Four-Gun Electron Beam Hearth Melting Furnace.

The planning, installation, commissioning, and subsequent successful operation and progress of the last two Retech Electron Beam (EB) Hearth Melters delivered to this same customer established for the company a trust and confidence in Retech’s dedication to quality and service. Along with that, repeat orders from a known partner reduce uncertainty and risk for the company. Put more simply, practice makes perfect.

Retech’s Electron Beam furnaces offers superior throughput, particularly for large-ingot casting of reactive/refractory metals when alloying with metals having similar vaporization temperatures, whereas Plasma Arc Melting, although slower, would be the more suitable choice for dissimilar vaporization temperatures. Paired with Retech’s C-Shaped Cold Copper Hearth they offer the best high- and low-density inclusion removal in the industry.

Initially, this Partner had cast a rather broad net in their search for the right furnace technology to fit their needs. After their first experience working with Retech was such a success, they felt less compelled to search so far and wide. And after their second experience working with Retech, a reputation for dependability preceded them. It is tough to beat Retech’s 60 years of experience as a technology leader, and even tougher once Retech has several years of experience installing, commissioning, and maintaining equipment right in their own facility.

“We are thrilled to be an ongoing partner in this customer’s growth,” said Earl Good, Managing Director of Retech Systems. “We know they have multiple competitive options for their vacuum metallurgy equipment, so we take nothing for granted, and work hard to earn their business every step of the way. Ongoing awards like this suggest we’re doing a lot of things right.”

Retech is the only supplier of vacuum melting equipment that can produce and assemble such equipment entirely in North America. Their integrated R&D, manufacturing and assembly facility in Buffalo allows them to do that. As demonstrated during the recent global supply chain disruptions and their associated risks, that is a big advantage for North American companies.

Retech also has exclusive use of electron beam guns from Von Ardenne, the unsurpassed industry pioneers of electron beam technology. The combination of Retech’s EB hearth furnace experience and performance, and Von Ardenne’s market leading technology make Retech’s EB furnaces hard to beat.

The Retech Equal Opportunity Statement

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Retech Systems LLC is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available persons in every job. Company policy prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, or any other consideration made unlawful by federal, state, or local laws. It also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors and coworkers.

To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship would result.

Any applicant or employee who requires an accommodation in order to perform the essential functions of the job should contact a Company representative with day-to-day personnel responsibilities and request such an accommodation. The individual with the disability should specify what accommodation he or she needs to perform the job. The Company then will conduct an investigation to identify the barriers that interfere with the equal opportunity of the applicant or employee to perform his or her job. The Company will identify possible accommodations, if any, that will help eliminate the limitation. If the accommodation is reasonable and will not impose an undue hardship, the Company will make the accommodation.

If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your supervisor or the individual with day-to-day personnel responsibilities. Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Human Resources Manager. The Company will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation.

If the Company determines that unlawful discrimination has occurred, effective remedial action will be taken commensurate with the severity of the offense. Appropriate action also will be taken to deter any future discrimination. The Company will not retaliate against you for filing a complaint and will not knowingly permit retaliation by management employees or your coworkers.